Services - Off-shore Customer Center 24x7 - Inbound/Outbound Call Center

Bruck Media's Inbound/Outbound Call Center Service is the way where you can keep your business on the go even if you are not available to serve your customers.
Customer services are referred as Inbound. We act as a remote center for our clients to handle their customers' queries. The services can be rendered through Voice, Chat, SMS and Email. Customer service, order status, product briefing, enquiries, reservations, IVR enabled customer services, Order processing, HR Services etc. Through inbound we also perform sales through up-selling and cross selling.
Telemarketing services are referred as outbound services. We have street-smart, aggressive telemarketers who create the need to the customer and sell the products / services. Our team is capable of selling any product, services, solutions etc.
Inbound Services includes:

• Answering Services
• Inquiry Handling
• Website Response
• Order Taking Services

Outbound Services includes:

• Outbound Telemarketing
• Market Research/ Surveys
• Email Marketing Services
• Lead Generation Services

Outsource your headache to us and let us handle the phones for you and experience the increase in satisfaction level of your clients.
Please call or write us for more information, questions and quotes.